IMPORTANT When using the Search Bar, make sure the vertical Filter Tree data is cleared / not in use and vice versa to prevent skewed results.
- First: If you have the Manufacturer, Model and Serial Number of your item, enter it in the Search Bar provided.The number and sequence of words that are entered will often have a major impact on your search results.
Example:
Relay (± 3,000,000)
Electrical Relay (± 170,000)
Industrial Electrical Relay (± 18,000)
If the Model and Serial Number are not available you can add other information, or specific data such as HP, Amps, Volts, Poles, Phases, etc. if known, to narrow down the Search Window. - Second: Clear All Typed Data in the Search Bar before proceeding with the Filter Tree in the next step to prevent skewed results.
If the information in the Search Bar does not provide satisfactory results, find the General Category in the Filter Tree that your item is under, click on the Type of item first, Precision Matches will automatically load. If no exact matches are shown you have the option to click on Extended Results that relaxes rigid filter criteria. The next obvious selection for many customers is the Manufacturer, as each filter further refines the search.
The Filter Tree can also assist the customer when unsure of an item being searched. Just pick a category that is closely aligned with the subject matter and scroll down through the list until you find the item.
NOTE: Extended Results provides two distinct functions, one, is to relax filter criteria and the other is to find similar parts and testing equipment associated with that Item. - Third: We have provided numerous filters and phrases beyond eBays own filter criteria. The customer should determine what filter(s) or phrase(s) that are necessary to find a particular item being mindful that within eBays system of data retrieval, there is a law of diminishing returns.
- Fourth: If you experience zero results for your Item Search, you will find under most circumstances, too many filters have been selected. The best option going forward is to slowly eliminate the least important filter(s) or phrase(s) until your item loads. If you've done this and selected Extended Results, and your Item still does not load, there's a good chance the Item is not available on eBay at that time.
The final option is to type your Filter Tree data in to the Search Bar using the process of elimination noted above. You must Clear All filters before using the Search Bar, otherwise your results will be skewed. - Fifth: We have done our due diligence in trying to provide the most extensive and meaningful search criteria available for the customer and are constantly striving to stretch our imagination beyond the horizon. We cannot accomplish this on our own so we rely on your feedback; Because at the end of the day, your input determines our success.
NOTE: This site was designed by engineers. We have removed certain filters that we feel are not conducive to an Infrastructure search and we left some in that were questionable. As we march forward, if you see or experience filters that have no relevance to a particular Item or Category, please tag it and let us know in the comments section provided below. We listen to our customers and want to make your search as easy and seamless as possible.
